Order information

Delivery, refunds & cancellations

A transparent summary of how enquiries are handled before online checkout is introduced.

Delivery

The website currently accepts enquiries only. Delivery availability, delivery charges, dispatch timing and product availability are confirmed before an order is accepted.

Cancellations

No payment is taken through this website. If you wish to change or withdraw an enquiry, contact us promptly on WhatsApp or email.

Refunds

There are no online transactions to refund at this stage. The applicable cancellation and refund terms for an accepted order will be shared before payment is requested.

Product presentation

Product images are range references. Customers should review final product-pack information before purchase.